Last updated: January 15, 2025
By accessing and using BitRefunds' services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our website and services provided by BitRefunds ("we," "us," or "our"). By using our services, you agree to these Terms in full.
BitRefunds provides cryptocurrency fund recovery services, including but not limited to:
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years of age.
You must have the legal capacity to enter into binding agreements. You represent and warrant that you have the authority to bind yourself to these Terms.
Our services may not be available in all jurisdictions. You are responsible for ensuring that your use of our services complies with applicable local laws and regulations.
As a user of our services, you agree to:
You agree not to:
Our fees are based on a percentage of recovered funds or a fixed fee structure, as agreed upon in your service agreement. All fees are clearly disclosed before service commencement.
In most cases, we operate on a "no recovery, no fee" basis. However, certain upfront costs may apply for initial consultations, investigations, or legal proceedings.
All content, trademarks, service marks, trade names, logos, and intellectual property on our website and services are owned by BitRefunds or our licensors. You may not use, reproduce, or distribute any of this content without our express written permission.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We strive to provide reliable services but cannot guarantee uninterrupted availability. Our services are provided "as is" and "as available" without warranties of any kind.
While we use our best efforts to recover your funds, we cannot guarantee successful recovery. The outcome depends on various factors beyond our control, including legal jurisdictions, exchange policies, and the nature of the loss.
To the maximum extent permitted by law, BitRefunds shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.
You agree to indemnify and hold harmless BitRefunds, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services or violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where BitRefunds is incorporated, without regard to conflict of law principles.
Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.
You may terminate your use of our services at any time by providing written notice to us. However, you remain responsible for any fees incurred before termination.
We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.
Upon termination, your right to use our services ceases immediately. Provisions of these Terms that by their nature should survive termination shall remain in effect.
We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and BitRefunds regarding your use of our services.
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.